Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
This Document Is An Electronic Record In Terms Of Information Technology Act, 2000 And Rules There Under As Applicable And The Amended Provisions Pertaining To Electronic Records In Various Statutes As Amended By The Information Technology Act, 2000. This Electronic Record Is Generated B y A Computer System and does not require any Physical Or Digital Signatures. Lunna Cosmetics provides the content and services available on this website to you subject to the following Terms and Conditions, our Privacy Policy, Payment Policy and other terms and conditions and policies which you may find throughout our website in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”). By accessing or using this website, you are acknowledging that you have read, understood, and you agree, without limitation or qualification, to be bound by these Terms and Conditions in this Agreement, so please read this carefully before proceeding.
Delivery and Shipping Policy
Lunna Cosmetics fulfils all domestic orders within (2 India is 3 to 6 working days and 4 to 7 working days for North India and East) Fill the days. For delivery of the products in remote areas or where the delivery service is unavailable with our logistics partners, we will take 10 to 15 working days to complete the delivery. Products that are once shipped will not be taken back or the orders will not be cancelled after the shipment is initiated. Liquid items shall be sent to other states within the country only through (Name of the courier) since liquids will not be carried by regular courier services. No order fulfilment will be done on Saturday’s, Sunday’s, and Gazetted National Holidays, Bharath Bandh, Local Bandh and any Regional holidays.
Returns and Refunds
Read it here.
Payment Policy
To understand the purchase process of our products kindly go through our payment policy.
Any international shipping will attract local duties applicable in that respective country and the same will be included in the purchase order.
Products and services for personal use:
All the products and services prescribed in our website and any samples thereof sold to you are only for your personal use. You may not use the same for reselling purposes. We reserve the right with or without notice to cancel or reduce the quantity of our products to be sold to you and we believe in our sole discretion, any may result in the violation of terms and conditions policy of the business.
Accuracy of Information
All the products mentioned in the website are as accurate as possible. However, except to the extent implied by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the website are accurate, complete, reliable, current, or error-free.
Intellectual Property
Each information present on the website of Lunna Cosmetics including the objective and its appearance, but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization is the property of Lunna Cosmetics. Any of our Affiliates, partners or licensors, and are protected under in Intellectual property laws of India.
As per the limited licenses under Section 6 intellectual property rights act, or as required under applicable law, neither the Content nor any portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purposes.
Obligations and Responsibilities
In the lieu of your access to Lunna Cosmetics website, you shall comply with the terms and conditions for access to it. You shall act always in accordance with the law, custom and in good faith. Under good faith of customer relationship, we expect you to not change or alter, misuse the content of the website and services and impair in any way the authenticity of the websites operation. There will be no generalizing neither compromises, if you default negligently or willfully in any of the obligations mentioned above in the Terms and Conditions, you shall be liable for all the losses and damages that may cause to Lunna Cosmetics or any of its associates.
Privacy Policy
Lunna Cosmetics insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy at good intervals.
Lunna Cosmetics is committed to protecting and safeguarding your privacy. The privacy policy is incorporated and subject to the Terms and Conditions
Collection of Personally Identifiable Information (PII) and Other Information
Lunna Cosmetics is limited to obtain information from the public in order to ensure objective and subjective services. The information collected are very basic and is necessary to complete any process information and purchases process.
We collect the following name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.
We will not sell, distribute or lease your personal information to any
Our Information technology associates may collect certain information to understand the customer’s authenticity and nature. This will support us to understand each customers approaching the website. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
Card and Banking Information
We at Lunna Cosmetics do not ask, SMS or collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank for processing of buying and refunding.
Membership Subscription
To use and to obtain the services from Lunna Cosmetics, you must register and create a member account. The membership subscription form is for free for all customers. A link with membership subscription form will be always available to fill and provide information such as your name, email address, and a password to create an account.
Your password frames the major component of our security system. Do not share your password with any. If you find your password been misused you are requested to change the same immediately.
